Information we collect
We collect information you provide when creating an account, using your notebook or contacting us. This may include contact and profile details, ledger records, attachments, subscription and referral information, and payment or payout details. We also collect limited technical and usage information needed to operate and protect the service.
Optional information is provided at your discretion. When you add information about other people, make sure you have permission or another valid basis to use it.
How we use information
We use information to provide and maintain Kitabcha, manage accounts and subscriptions, store records and make them available across your devices, process rewards and payouts, respond to support requests, improve reliability and prevent misuse. We also use information where necessary to meet legal obligations or resolve disputes.
Where a legal basis is required, processing is based on providing the requested service, legitimate operational and security interests, legal obligations, or consent where appropriate. We do not sell personal information or use notebook records for advertising.
Cloud storage and device data
Your saved business records are stored on our cloud servers. An internet connection is required to sign in, load current information and save changes. Previously loaded pages may be stored on your device for read-only viewing when you are offline. Kitabcha does not support creating or synchronizing business changes offline.
We use necessary cookies, local storage and similar technologies for sign-in, preferences, unfinished bill drafts and previously loaded pages. Clearing app or browser storage can remove drafts and local page copies, but does not delete records already saved to your account. You can download a copy of your business data from Settings.
Protecting information
We use technical and organizational safeguards to protect information and restrict access to authorized purposes. No service can guarantee complete security. Keep your device and sign-in details secure, and contact us if you suspect unauthorized access.
How long we keep information
We keep information for as long as needed to provide the service, meet legal requirements, resolve disputes and protect the service. Some security, payment or administrative records may be retained after account deletion. Copies may remain in restricted recovery backups or in files you or other recipients have saved.
Your choices and requests
You can review and update information through available app features, export records and manage optional device permissions. To request access, correction or account deletion, or to raise a privacy concern, email info@kitabcha.app. We may verify your identity before processing a request.
Additional privacy rights may apply under local law. We assess requests under the rules that apply and explain any limits on a request. You may contact the relevant privacy authority where applicable.
Contact and policy updates
Kitabcha operates this website and the Kitabcha digital ledger service. For privacy questions, contact info@kitabcha.app. Do not include passwords or verification codes in your message.
We may update this policy as the service evolves. Changes are published on this page with an updated date, with additional notice or consent where required.