People & money · Kitabcha help

Correct or cancel entries and their payments

Understand the Yes/No payment choice when cancelling bills or entries and preserve an accurate money trail.

Updated 27 October 2026 · Web, Android & iPhone

Review before cancelling

Open the original transaction, invoice, purchase bill or expense. Check the date, person, currency and linked payments.
Use Edit for a correction where available. Use Cancel when the original event should no longer count. Read the confirmation before accepting.
When asked whether to cancel its payments too, choose Yes only when those payment entries should also be removed from active balances. Choose No to keep payments that really occurred.
After cancelling, review the person’s balance, the bill status and the cashbook. Cancelled records may remain visible in history for traceability.

Example: you record a 1,000 AFN purchase and a 200 AFN payment, then cancel the purchase. Keeping the real 200 AFN payment can leave a supplier advance or refund due to you.
If neither the purchase nor the payment happened, cancelling both avoids leaving a false advance.
This choice changes Kitabcha records. It does not send money back, reverse a bank transfer or recover cash from a person. Record a real refund accurately.

Tell us which step you reached and what happened. Keep sign-in codes and private business data out of public messages.